1. Information We Collect
We may collect the following types of information from our guests and website users:
a. Personal Information
Full name
Email address
Phone number
Postal address
Government ID proof for check-in
Payment information (processed securely)
b. Booking Information
Reservation dates
Room type and stay preferences
Special requests and additional services
c. Usage Information
IP address
Browser type and device details
Pages viewed and interactions on our website
2. How We Use Your Information
We use the information collected to:
Process hotel bookings, cancellations, and payments
Send booking confirmations, reminders, and updates
Share promotional offers (only if you opt-in)
Improve our services, website performance, and customer experience
Comply with legal and regulatory requirements
3. Sharing Your Information
We do not sell or misuse your personal information. However, we may share data with:
a. Service Providers
Trusted partners who help us deliver our services, such as:
Payment gateways
Travel and booking partners
Customer support teams
Technical and IT service providers
These providers use your information only as needed to perform their services.
b. Legal Authorities
We may disclose information if required by law, court orders, government regulations, or for safety and security concerns.
4. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, misuse, or loss. However, no online transmission is completely error-proof.
5. Cookies & Tracking Technologies
Our website may use cookies to:
Enhance your browsing experience
Analyze website traffic and performance
Deliver personalized content
You may disable cookies in your browser settings, but some website features may not function properly.
6. Your Rights
You may:
Request access to your personal data
Ask for correction or deletion of your information
Withdraw consent for marketing or promotional communications
To exercise these rights, you can contact us at any time.
7. Third-Party Links
Our website may contain links to external websites. Hotel Green View is not responsible for the content or privacy practices of third-party sites.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time based on legal, regulatory, or service-related changes. Your continued use of our website and services indicates your acceptance of the updated terms.